Welcome Guide- Using Centaman in a Admissions & Ticketing Role

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Welcome to Centaman! We hope you are excited to begin using the robust F & B capabilities of our system. This brief guide is provided to help you get started and align resources for you to succeed in your role.

Support_Overview__2_.jpg Support Overview

  • Review the Support Overview for everything you need to know about support, like what our support can help with and how to submit a ticket.
  • Schedule a meeting with your Account Manager and/or internal resources.

Resources_for_Self-Guide_Learning__2_.jpg Resources for Self-guided Learning

Knowledge Base articles

We would recommend you review the articles available to you in the following sections:

Webinar Recordings

We have a variety of recorded webinars available that may assist in your oriented. Here are a few suggested ones to get started:

Professional_Training_Options__2_.jpgProfessional Training Options

Our Professional Services team is also available to train you on specific areas of the Centaman system. We have a few options available and can customize to your needs.

Custom One-on-one Training

Our trainers are available for remote or on-site training, which ever is easier for you! This training is designed to be specific to what your attraction needs. If you would like to schedule one-on-one training reach out to your account manager to request a quote. Please note, a minimum of 5 days is required for on-site training.

2 Hour Consulting Session

Our remote consulting sessions are available to you to assist with a variety of items which require a bit more assistance than provided through our support. These are designed to connect you with a Centaman Expert who can assist you. Here are some knowledge based articles on consulting sessions:

Virtual Bootcamp

Depending on availability, we offer various Bootcamps throughout the year. Our Bootcamps take you through a step-by-step training on a specific feature of our software. They occur over the course of two days for two hours on each day. Our monthly newsletter will let you know when they're happening, as well as provide information on how to sign up.

 

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